Description

Pay Range: $45,000-$52,000/year

Most people have a stressful experience buying or servicing their car. It shouldn’t be that way. We’re looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn’t just what we do, it’s who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes? 

What Winning Looks Like: 

• Demonstrating a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity. 

Ownership of incident and insurance claim processing including: 

• Receive incoming incidents and analyze information for the best course of action consistent with Swickard risk strategies, 
• Contact stakeholders for additional information as needed
• File insurance claims as needed and act as liaison between insurance carriers and stakeholders for efficient management/ resolution of claim.
• Research, gather/compile information and negotiate with carriers.

Other core responsibilities include: 

• Perform minor data entry, follow, and track incidents and/or claims to resolution and payment
• Support Administration of Risk Management program to include data gathering for Carriers/Brokers.
• Reporting of claims status/reimbursements /loss summaries.
• Administer Safety Programs
• Ownership of Environmental and Safety program working with environmental and safety vendors to ensure compliance and safe working conditions for our guests and employees.
• Follows up with stakeholders to ensure tasks and deadlines are met. Connecting stakeholders with appropriate parties to assist with compliance.
• Ensure compliance of periodic Safety Meeting requirements and follow up with stakeholders as necessary.
• Support reporting requirements to various local/state/federal agencies.
• Ownership of First Aid supply program
• Other duties as assigned.

Skills Needed to Win: 

• Heart for hospitality
• Professionalism
• Attention to detail
• Sense of urgency/go-getter mentality
• Possess organizational skills consistent with managing the claim load.
• Problem solving skills
• Proficient with Microsoft Office programs
• High School Graduate
• Ability to communicate with stakeholders at all levels, 
• Excellent written and verbal skills

How You Will Make an Impact

You will be instrumental to supporting our Risk Management team through processing of insurance claims, data gathering and reporting, and effective administration of safety programs. You will directly whether we create a hospitable environment for our employees and guests. 

Benefits of Working at Swickard: 

• Ongoing training and support
• Opportunities for continued personal and professional growth.
• We are an Equal Opportunity Employer and value diversity and inclusion and belonging at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other characteristics protected under applicable State or Federal laws and regulations.

Competitive benefits package:

• Insurance: medical, dental, vision, life and pet insurance
• Optional disability coverage
• 401k plan
• Paid Holidays
• PTO

About Us

• We were founded in 2014 by Jeff Swickard in Wilsonville, OR. 
• We’re a hospitality company that happens to sell cars, parts, and service. 
• We are a team. Everyone plays a role in our success. 
• Culture: Our culture is defined by a few core principles: We want to be our customers’ favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work! 
• Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, Volvo, Porsche, Audi, Jaguar-Land Rover, and more.
• We have over 2000 employees at 41 franchises in 5 states…and we are still growing! 
• We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.